Soft Skills for Hospital Staff – ‘the importance of being nice’.

Soft Skills for Hospital Staff – ‘the importance of being nice’.

Was invited again by Sree Sudheendra Medical Mission Hospital Cochin to deliver a second training session for staff and doctors.

Hospitals can be scary places, and patients are generally anxious. Soft skills are essential to deliver respectful and compassionate care to patients and their families.

also included the following topics: role of voice modulation and body language, grooming, communication skills, mobile phone abuse at work, clinical documentation, health information privacy, and the importance of seeing the world through the patient’s eyes.

Thanks to Dr Junaid Rahman’s (Medical Superintendent) passion to provide in-house training for staff.

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dr rajeev jayadevan

Dr Rajeev Jayadevan completed his MBBS and MD General Medicine with top honors from Christian Medical College (CMC) Vellore in 1995. He received training in Clinical Epidemiology and Public Health from Erasmus University, Rotterdam, Netherlands.
He has extensive international experience of performing over 19,000 endoscopies. He was awarded MRCP (UK) from England in 1996. He obtained Board Certification in Medicine and Gastroenterology (Fellowship) from New York Medical College, and spent 3 years in the UK and 10 years in the US before returning to his hometown of Kochi. He established the department of Gastroenterology at Sunrise Hospital Cochin.

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